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Our NPS score

What is a NPS?

The Net Promoter Score (NPS) is an indicator of customer satisfaction. It is calculated from the answers to the question "How likely is it that you would recommend our company to others?": The percentage of the highest rankings (9/10 or 10/10 points) is subtracted from the percentage of the low rankings (0/10 - 6/10 points), resulting in the NPS, which makes customer satisfaction comparable across companies.

Customer NPS

Our NPS score for contact persons from companies we have worked with is 100 according to our survey. This means that 100% of all contact persons would recommend us without reservation (9/10 or 10/10).

NPS participants

Our NPS for workshop participants is currently 78.1, which means that 78.1% of all participants would recommend us without reservation (9/10 or 10/10). Incidentally, the rest would recommend us almost unreservedly (8/10).

IN-VISIBLE continuously surveys the NPS. The information on this page was last updated on June 27, 2024.

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